Derick Glance - State Farm Insurance Agent

Car Insurance

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Website | (803) 699-2300
9003 Two Notch Rd #7, Columbia, SC 29223, USA

Opening Hours:
Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Area Served:
Within 4 miles (6.4km) of 9003 Two Notch Rd #7, Columbia, SC 29223, USA
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4.7 out of 5 average rating on Google (41 reviews) 4.7 out of 5 average rating on Google (41 reviews) 4.7 out of 5 average rating on Google (41 reviews) Agent State Farm Bull :15 (feat. Benny the Bull, Tim Sinclair) Like A Good Neighbaaa (feat. Arnold Schwarzenegger & Danny DeVito) Coffee Break (feat. Caitlin Clark, Jenny Taft) :30 Please Note: This opportunity is about potential employment with an independent contractor agent who solicits applications for State Farm products and services, and does NOT result in employment with any of the State Farm Insurance Companies. The employment selection decision , terms and conditions of employment (such as compensation and benefits) are all determined solely by the independent contractor agent.

Google Rating: 4.7 out of 5 stars (41 total ratings)

Johnathan McCain
5 Star
The team at this office is superb. I had the opportunity to discuss and talk to Jeff about my Insurance needs. He was knowledgeable, showed great professionalism, and covered everything pertaining to my policy. If anyone reading this is in need of any insurance regarding life, motorcycle, car, renters, homeowners, etc... Please stop at this location first!!!!
Thursday 29th February 2024
Sam Burgess
5 Star
What sets Derick apart is his attention to detail and personalized approach. He tailored insurance solutions to fit my circumstances and budget, ensuring I had adequate coverage without overspending. His commitment to finding the best options was commendable. Moreover, Derick's ongoing dedication and proactive service go beyond the initial policy purchase. He consistently reviews and assesses my insurance needs, making suggestions and adjustments to guarantee I am always adequately protected. Derick's helpfulness in selecting policies in South Carolina is unmatched. I highly recommend him as an insurance agent of the highest caliber. With Derick, you can trust that you will receive exceptional service and expert guidance.
Wednesday 12th July 2023
Jin Cai
1 Star
My experience with this agency was terrible. The agent who dealt my policy is Walt McAllister. The monthly payment has never been the amount I signed for. It went up very month. Walt always said it was the company’s system and he couldn’t do anything about it. But it was not some trivial error. The amount was about $290 when I purchased it. Then it went to more than $300 next month, then $320, then $350, then $380 when I finally decided to cancel the policy. Then Walt said the last bill was because some discount that was not included and he could find a way to give me credit. However, if I cancelled the policy, then he couldn’t get me the credit. That was ridiculous. Why couldn’t they send me a check? And he only talked about the credit of the last bill and never responded the overcharge in the previous bills. He got irritated and rude when I kept asking about it. He said he already explained and I couldn’t understand. I cancelled the policy anyway and I didn’t get any of the overcharge back. So, that’s my experience with them. I lost money, I didn’t get the respect a client deserved, and I even got humiliated by being called unable to understand an agent’s ridiculous explanation.
Monday 6th November 2023
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5 Star
Mr. Walt from State Farm made my experience with finding an affordable insurance plan absolutely wonderful. Thank you for everything . Ms. Renata Taylor
Tuesday 6th February 2024
Jin Cai
1 Star
Wow, now they are calling me "BLACKMAIL"! A couple of fact-checks: 1. I was asking a clarification that Derick gladly to provide in our first call today. Now it was twisted into BLACKMAIL in their words. 2. There is NO email showing that I was instructed to provide the document. They didn't find it out until today, so how could they tell me to provide the document? I don't think I need any further comments. Their response speaks itself and everyone can see it. Update to my last review: Not long after my last post Derick called me. He accused me of lying. I reminded him of checking the facts at his end but he was confident he knew all relevant information. Again, he pointed to the underwriting system and said my premium changed because of some factors that he couldn't tell exactly. He insisted that there was no overcharge. Therefore, I asked him to provide a document that shows how much I was supposed to pay and how much I did pay. He gladly agreed to do so and that ended our first call today. I didn't get the email but he called again. He wanted to explain some discrepancy on phone. He found that I did pay about $50 more than the "correct" monthly amount $310, but that was due to a lost of Good Driver discount. He said I never submitted the supporting proof for this discount. That was true. I did not submit it because I was never instructed to do so! This moment is the first time that this issued has even been mentioned. During the tons of communications, Walt never mentioned I needed to submit this to get the discount. Instead, Walt confirmed that I had submitted eveything needed. I am still glad we at least figured out what the problem was. I thought it was apparent that I was correct. At this point, if I could get a sincere apology I might forgive and remove my last comment. However, things turned to another direction. When I said that to Derick, he became to feel offended and attempted to put the blame on me. He said the initial quote included the discount so I was at least partially responsible for missing it. He then brought up again his "hard-work" theory that how hard they had worked and how much time they spent on my case. That's where I had enough and ended the conversation. If you couldn't understand the amount of work doesn't always correlate with value you create, you have something to learn. You didn't work for me free , why should you even try to make me feel obliged to be grateful? In sum, I regret doing business with this agency and they seem to be a little bit condescending on their customers. But that's just my personal experience and may not be representative. Given the dominating positive reviews to this agency, they must have done some things right.
Tuesday 7th November 2023